This section is optional but will allow us to process your application and approve your bill credits quickly. If you do not submit these materials, staff will need to look up this information to validate eligibility.

By submitting this Application, CleanPowerSF Customer attests that their heat pump water heater meets the eligibility requirements below:

• Water Heater is an ENERGYSTAR® Certified Heat Pump Water Heater.
  
• Water Heater has a Uniform Efficiency Factor (UEF) of 3.3 or greater.
• Water Heater is enrolled in an eligible load shifting program
• Water Heater is installed on or after March 15, 2025.
• Water Heater replaced an existing gas-fired or electric resistance water heater.
• Installed equipment is new.

All project equipment, installation, and work performed must be permitted and inspected and must meet all city and county ordinances, building codes and permit requirements. Participants that are out of compliance with permitting requirements such as having an expired permit or an unresolved correction notice may have their bill credits paused until they are back in compliance.

The SFPUC may share your address with the San Francisco Department of Building Inspection (DBI) in support of city permitting requirements.

By applying to this program, you agree for the Program to share your address with the Department of Building Inspection.

Except for the Bill Credits outlined in this Program, SFPUC shall have no liability for any Customer costs arising from the installation or removal of the Heat Pump Water Heater or any related ancillary equipment such as a water heater controller or mixing valve.

SFPUC MAKES NO REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, REGARDING MANUFACTURERS, DEALERS, CONTRACTORS, MATERIALS OR WORKMANSHIP. SFPUC MAKES NO WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR ANY PARTICULAR PURPOSE, USE, OR APPLICATION OF THE PRODUCTS OR SOLUTIONS. APPLICANT AGREES TO INDEMNIFY, HOLD HARMLESS AND RELEASE, TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, SFPUC, THE CITY AND COUNTY OF SAN FRANCISCO (CCSF), THE OFFICERS, COMMISSIONERS, SUPERVISORS, AGENTS AND EMPLOYEES OF EACH OF THEM, FROM AND AGAINST ALL CLAIMS, DEMANDS, LOSSES, DAMAGES, COSTS, EXPENSES, AND LIABILITY (LEGAL, CONTRACTUAL, OR OTHERWISE), WHICH ARISE FROM OR ARE IN ANY WAY CONNECTED WITH THE APPLICANT’S PARTICIPATION IN THE PROGRAM, INCLUDING, BUT NOT LIMITED TO (1) INJURY TO OR DEATH OF PERSONS, INCLUDING BUT NOT LIMITED TO EMPLOYEES OF CCSF, A CUSTOMER, OR APPLICANT; (2) INJURY TO PROPERTY OR OTHER INTERESTS OF CCSF, CUSTOMERS, APPLICANT, OR ANY THIRD PARTY; (3) VIOLATION OF LOCAL STATE OR FEDERAL COMMON LAW, STATUTE OR REGULATION, INCLUDING BUT NOT LIMITED TO ENVIRONMENTAL LAWS OR REGULATIONS; OR (4) STRICT LIABILITY IMPOSED BY ANY LAW OR REGULATION. IN NO EVENT SHALL CCSF BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS OR COMMITMENTS TO SUBCONTRACTORS, CUSTOMERS, AND ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES INCURRED BY APPLICANT.

By executing this Application, I (the Customer) certify that:

(i) I have read, understand, and agree to be bound by the Terms and Conditions in this Application and by the Water Heater Upgrade Program Handbook,

(ii) I meet all of the Water Heater Upgrade Program eligibility requirements,

(iii) the information I have provided to the City in the Water Heater Upgrade Program, including the description of the water heating system in the Application, is accurate, truthful, and complete. I acknowledge that information found to be false or misleading is grounds to void bill credits and reject or cancel the bill credit reservation, and

(iv) I am duly authorized to execute this Agreement.

By using this Application form and signing electronically, I agree and understand that this electronic signature is the legal equivalent of my handwritten signature.