Stop Water & Sewer Service Request Form

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Please complete the form below. Requests to stop service must be made at least two business days prior to the requested close date on the account.

Online service requests will be reviewed within 5 business days upon submission. A Customer Service Representative will contact you to complete the request.

For more information go to www.sfpuc.gov/StartStopService.

Thank you.

Account Information

Account Number

Account Service Address (Street Address, City, State, and ZIP Code)

Account Name

Account Phone Number

Account Email Address

Last 4 Digits of the California Driver's License, California Identification, or Federal Tax ID on File

Service Stoppage Information

Requested Stop Date

Requests to stop service must be made at least two business days prior to the requested close date on the account.

If you are a Tenant and requesting to retroactively stop account, please upload written documentation confirming you vacated premise on requested date. If you are unable to provide proof, you will need to submit your stop request via phone by calling our Customer Contact Center at (415) 551-3000, Monday to Friday, 8am-5 pm (except Wednesday 9am-5pm PST)

If you are the property owner, can you please confirm if the property has been sold?

YesNo

Forwarding Mailing Address (Street Address, City, State, and ZIP Code)

Contact Information